Shipping policy

At Aussienest, we are dedicated to bringing serenity and style to your home as quickly and safely as possible. We ship all orders from our partner warehouses across Australia to ensure your items arrive efficiently.

1. Shipping Locations

We currently ship to all physical addresses within Australia. At this time, we do not ship internationally or to PO Boxes/Parcel Lockers for larger furniture items.

2. Processing Times

All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or public holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days.

3. Estimated Delivery Times

Once dispatched, estimated delivery times are as follows:

• Victoria: 2–5 business days

• NSW/SA/ACT: 3–7 business days

• QLD/WA/TAS/NT: 5–10 business days

• Please note: Remote areas may take slightly longer.

4. Shipping Rates

Shipping charges for your order will be calculated and displayed at checkout. We offer:

• Standard Shipping: Rates based on weight and destination.

• Free Shipping: Available on select items as marked on the product page.

5. Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

6. Damages

Aussienest is liable for any products damaged or lost during shipping. If you received your order damaged, please contact us at support@aussienest.au within 48 hours of delivery with photos of the packaging and damaged items so we can arrange a replacement or refund.

Why this works for your iDropship application:

• 1-3 Days Processing: This covers you because iDropship usually takes 24-48 hours to dispatch.  

• No PO Boxes for Furniture: This is a standard rule for many iDropship couriers (like Aramex or Allied Express).

• Australian Specifics: Mentioning the states (VIC, NSW, etc.) proves to the supplier that you understand the Australian market.